1) Customer has to inform on toll free or mobile when they receives the product.
2) We will arrange technician for installation of water purifier .Installation charges will be Rs.350/- to Rs.500/- depend on location and these charges are to be paid by customer only.
3) Technician may reach to your place within 12 hr but depend on location it may take 72 hr.
4) Mobile Number of technician will be given to you by SMS only.
5) Your address and registered mobile Number will be given to technician also.
6) It is customer’s duty to check whether installation is proper or not. Customer has to ask technician to show the TDS of pure water (Keep TDS between 30 to 70 ppm). Customer has to check for leakages and all before giving the installation charges.
7) For every visit customer has to pay the technician.
1) One year warranty on electrical parts, except UV Lamp. Warranty starts from date of dispatch.
2) Filters are consumables not covered in warranty, get blocked or choked because of water only. If water quality is good filters life will be more, If water quality is bad (More turbidity or more TDS) Filters life will be less.
3) Electrical part will be send through courier but technicians charge is to be pay by customer.